Author: Jessica Wahaus


Exam location makes a difference in completion rates and turnaround time

October 21, 2019 By

Life insurance exams completed in-center showed the highest completion rates and fastest turnaround times, compared to mobile exams.


Five common diagnoses found in female life insurance applicants’ historical laboratory results

May 13, 2019 By

Using laboratory testing history databases to evaluate applicant risk can provide life insurance underwriters a more complete picture of applicant health.


Customer survey update: How customer feedback empowers innovation

March 12, 2019 By

We've put together six action plan teams to address key opportunities our customers highlighted in our annual customer satisfaction survey.


Customer survey: Using your insights to empower our decisions

October 24, 2018 By

Our recent customer survey identified three areas where we can create a better experience for our life insurance customers. Find out what we're doing next.

Our Commitment

Believing in our commitment

January 30, 2018 By


Three ways we put people first during the exam

January 2, 2018 By


Health Literacy Month: Empowering life insurance applicants with online laboratory results

October 11, 2017 By


Webinar: Millennial behavior and laboratory insights

August 11, 2017 By


Committed to getting results

April 24, 2017 By


Alcohol abuse responsible for thousands of deaths each year

April 20, 2017 By